Shipping Policy – metaglasses.in

At metaglasses.in, we strive to deliver your eyewear safely, quickly, and reliably across India. Please read our shipping guidelines to understand how your orders are processed and delivered.

1. Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.
  • During high-demand periods, processing may take up to 3 business days.

2. Shipping Methods & Delivery Time

We partner with trusted courier services to ensure timely delivery:

  • Standard Shipping: 5–7 business days
  • Express Shipping: 2–4 business days (available at checkout)

Note: Delivery times may vary due to remote locations, public holidays, or unforeseen delays.

3. Shipping Charges

  • Standard shipping charges apply and are calculated at checkout.
  • Free shipping may be offered on orders above a certain amount, as specified on the website.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • Use this number to track your shipment on the courier partner’s website.

5. Shipping Address

  • Ensure that the shipping address provided is accurate and complete.
  • metaglasses.in is not responsible for delays or lost packages due to incorrect or incomplete addresses.

6. Damaged or Lost Shipments

  • If your package is damaged or lost during transit, please contact our support team within 48 hours of delivery:
  • We will work with the courier to resolve the issue and provide a replacement or refund if applicable.

7. International Shipping

  • Currently, we only ship within India. International orders are not accepted.

8. Contact Us

For any shipping-related queries, reach out to:

Working Hours: Monday to Saturday, 10:00 AM – 7:00 PM

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